cH
chris H
1 reviews | Active since May 2012
12 Nov 2017, 12:37
Never Again
Today myself and my wife wanted to buy some of the R100 specials. Upon arriving at the tills the cashier did not know how to put these items thru and rudely rep**** that she was not trained to perform these transactions. The manager was called but she was just as rude, stating that it was not her duty to pack the shelf or check the prices. We remarked that we never have this problem at CHECKERS and she rep**** that we should go there then. WE WILL NEVER SHOP AT PICK AND PAY AGAIN
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Pick n Pay's replyOfficial
12 Nov 2017, 14:33Good day Chris,
Thank you for contacting us. We appreciate you taking the time to write to us.
Please accept our apologies for the bad service experience and inconvenience caused. We have escalated this to our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards
Thabisile Macuacua
Best regards,
Pick n Pay's reply12 Nov 2017, 14:33
Official
Good day Chris,
Thank you for contacting us. We appreciate you taking the time to write to us.
Please accept our apologies for the bad service experience and inconvenience caused. We have escalated this to our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards
Thabisile Macuacua
Best regards,