DB
Delphine B

1 reviews | Active since Dec 2017

27 Dec 2017, 20:52

NEGLIGENCE

I was in at pnp clothing capegate to do a return when I knock my leg open at a till point which cud hv caused excess damage if more serious a manager jasmine assisted with a nandaid which was not gud enuf as another person cud hv the same injury but worse if not

0
Replies (2)
Pick n Pay
Pick n Pay's reply28 Dec 2017, 10:40
Official

Good day Delphine,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Pick n Pay
Pick n Pay's reply28 Dec 2017, 10:40
Official

Good day Delphine,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas