TT
Tumi T
1 reviews | Active since Jan 2015
24 May 2015, 16:22
nasty teller at pnp
I'm saddened by the treatment I received from employee working the front kiosk. While making a routine purchase at the till she grew impatient, evening raising her voice at me then walked leaving me without an explanation or the item I requested. I asked to know what was going on and why she behaved so rudely towards me. I was ignored while she mumbled something to a colleague who was helping with my purchase. Furthermore I'm puzzled how the manager chose to deal with this. It was as though my concerns weren't be heard. I chose to walk away and continue my grocery shopping. I'd like this issue to be addressed.
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Replies (1)Pick n Pay's replyOfficial
25 May 2015, 11:01Hello servicexyz,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Pick n Pay's reply25 May 2015, 11:01
Official
Hello servicexyz,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
