LS
Lesedi S

1 reviews | Active since Sept 2011

22 Mar 2015, 13:29

NAPPY BAG AT PARCEL COUNTER?!?

I went to the Pick 'n Pay store as I was entering the store, the security guard on duty, who was a lady, requested that I put my baby's napy bag at the counter since when do nappy bags sit at the parcel counter. I've been to Pick 'n Pay a couple of times but I've never placed my bag at the parcel counter and this simply to me that I was there to *****. I found this really bad.

0
Replies (1)
Pick n Pay
Pick n Pay's reply23 Mar 2015, 12:31
Official
Hello lisebye,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***