N o feed back : passing the buck

My personal bag was ****** on the 31_12_2014 @ Pick n pay Maponya Branch. I then lodged a complain with the store manegemt, the store acknowled, to repay back my ****** goods, as the incident happened in thei store. <br> Ever since the incident happened, i was never given any feed back, no calls were done, by hr store.<br> Instead of getting feed back, the store sent me from pillar to post. i have accomadated and took my time<br> to go to the store, on weekly basis. I have spoken to J Kobus the manager, and Mr Goba hod, who promisd to resolve the issue.<br> I was promised calls, since the incident took place, up to this end, no has called, to give feed back.<br> I am getting a poor and disgusting service from Pick and pay.<br> I believe, now that mangemnet, does not have interest of clients, Pick npay only care only when we spent our money.<br> The type of service i get from Maponya mall, prooves that, a client is not important, i have given Pick npay enough time to resolve the issue. on the 07_05_2015 i spoke with mr Goba, who promised that, J Kobus will call me, the next day, no has called as yet, its means Pick nPay does not bother about my goods, which were ****** inside thier store.