TM
Thembani M

1 reviews | Active since Jan 2019

26 Dec 2019, 09:04

Mr

The service in this store is pathetic. The security guard at the door is rude, she refused me to take an empty basket. She told me that I'll find a basket inside the shop which wes a lie. Some of the baskets are used as a parcel counter which is a health risk. Pick n Pay Maunder Shopping centre.

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Jan 2020, 14:23
Official
Good day Thembani ,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team