Mr Ackerman would be very disgusted

Pick n Pay must be (in my experience) the most dysfunctional of the PnP branches.

Fact 1: Multiple phone calls trying to speak to the manager result:: No one answers the phone (over a period of 3 hours today 16-05-2023) OR someone answers and you ask to speak to the manager and they say “I’m putting you through” and the phone rings forever - no one answers!!

Fact 2: Every single week of my shopping, an item with a shelf price does not match what is rung up at the till with the correct (shelf label price). It’s got so bad that staff when I raise this issue take my word for the price I state was on the shelf, (without me taking a photograph!).

What sort of management is running this store when they cannot resolve these issues. I have complained about this issue many times (prices not matching what’s on the shelf with what’s on the system) and all you get is “lip service” in what will be done to rectify the problem.

Bring back the “promise” if the price with what is on the shelf does not match the price at the till, the customer gets double the difference back!!.

That is not likely to happen because the losses to the store would mean our grocery prices would simply escalate!!

FWIW - I give up raising issues with regards to PnP - I’m simply wasting my time and increasing my mental health issues!!