1 reviews | Active since Jul 2017
Mouse Droppings on my rolls
It's been almost 2 weeks since I reached out to pnp with the below concern and yet still no feedback received.
“I popped in at pnp in Goodwood this morning and decided to get a few items. I grabbed a few soft rolls in order for me to eat something on my way home.
I opened the bag with the rolls and as I was about to eat one I turned it around and noticed that the rolls were full of mouse dropping (muise ****le) ewwww.
I checked the other rolls and all of them had mouse droppings beneath then. I will be attached pictures of it.
This needs to be investigated as soon as possible. I would like feedback as well as this is unacceptable. I will be taking this to the media if feedback is not received.
I am still disgusted by this and sick to my stomach to be honest. Imagine I ate these rolls??????“
I do wish there was a tab for me to include the pictures
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Thank you for contacting us.
We have followed up with this and notice that an email was sent to you on 08.11.2019 but management had not received a response from you. Please check your emails and respond as management wanted to be in contact with you. We have received the pictures from your initial email sent to us.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Thank you for contacting us.
We have followed up with this and notice that an email was sent to you on 08.11.2019 but management had not received a response from you. Please check your emails and respond as management wanted to be in contact with you. We have received the pictures from your initial email sent to us.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
