MH
Marlon H
1 reviews | Active since Jul 2015
18 Feb 2021, 16:45
Mouldy veggies
I am extremely disappointed in the state of the R100 Veg combo lately beihng sold by Pick n Pay Tokai store. For the 2nd time now we either came home mouldy over ripe veggies or they would turn mouldy within a day or two. In the latest instance the entire bag of carrots turn mouldy. Completely unacceptable!! Unfortunately i did not ahve slip otherwise i would returned the bag.
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Pick n Pay's replyOfficial
18 Feb 2021, 16:53Good day Marlon, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Email address: ***
Kind regards,
The Pick n Pay Team
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Email address: ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply18 Feb 2021, 16:53
Official
Good day Marlon, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Email address: ***
Kind regards,
The Pick n Pay Team
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.Kindly respond to the email with necessary information to enable our team to investigate further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Email address: ***
Kind regards,
The Pick n Pay Team
Best regards,