Mouldy Cake

<p>Good Day,</p> <p> </p> <p><br />We purchased a piece of cake from Springsgate Pick n Pay on 11.02.2017. We happened to eat it later that evening in the dark whilst watching a movie. We noticed the strange taste but assumed that it was just that cakes particular flavour. Later, after eating half way through the cake, I decided to put the light on and we noticed the large amount of mould on the side of the cake.</p> <p> </p> <p><br />The following morning, my fiance and I woke up to feeling rather ill. We then took the leftover cake back to the shop to show the manager. Whilst standing there another lady returned a box of g****s which was off as well. We were told by the manager that we should have just thrown it away when we saw the mould - hello, we had already eaten haldf in the dark!?! The manager then said sorry and offered us a new cake or chocolate for the trouble. Obviously we did not want either as we were already sick. We were then given a refund and that was that. We spent the day feeling ill and having to treat nausea & stomach cramps.</p> <p> </p> <p><br />I find that the way the situation was handled to be very unprofessional. If you are made sick by the food that someone has prepared, the last thing you want is the same food. Furthermore, I truly hope that they will improve their quality system as clearly no-one is taking the time to monitor expired foods.</p> <p> </p> <p><br />I trust that this will get to the right people who can then take the matter further to ensure that no-one else gets sick. I can honestly say that I was a regular customer of Pick n Pay but after this experience, I am unsure if I will return and I feel obliged to advise my loved one and friends of this so that they too, do not get ill from expired foods purchased from Pick n Pay.</p> <p> </p> <p><br />Many Thanks,</p> <p>Melissa</p>