Moulding cheese...please be aware of this!!!!
So freaking disgusted in pick n pay hyper, Ottery, Cape Town!bought this cheese this Thursday eveining and when I got home it looked like this! ***?This is not the first time this has happened....my son loves cheese and how can I give this to him? Plus his allergic to penicillin.... Like just freaking dik of me wasting money I work hard for, just to go and throw this away?like nearly R40 for this block!Yesterday I sent them and email which was exactly what I have said here, was told I would be contracted shortly which is obviously a generic email sent and nothing as yet...this is on Facebook for all to see as well as I am truly fed up that this is what u get for being a loyal customer to a huge franchise as The Pick n Pay group...think they should be called pick n die!!!!
Dear Mrs Kathan,
Please accept our sincere apologies for the poor product experience, and for the lack of feedback on this complaint.
I have now escalated your complaint to our Store GM and our Hypers Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar (National Customer Services Division)
Your reference number for this complaint : ***
Dear Mrs Kathan,
Please accept our sincere apologies for the poor product experience, and for the lack of feedback on this complaint.
I have now escalated your complaint to our Store GM and our Hypers Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar (National Customer Services Division)
Your reference number for this complaint : ***
