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melissa A

1 reviews | Active since Oct 2014

01 Jul 2019, 20:07

Moulded tart from Pick n Pay

I am so disgusted with what I hope will not make me I'll. I went to pick n pay today. The branch in Kenilworth centre and along with the rest of my groceries I bought me a gourmet l/Mering Tartlet. When I got home busy eating it I saw old green mould inside this tart. I am so disappointed and wonder how many of the other cakes and tarts is moulded. I was under the impression they bake fresh cake every morning. I dont think I will ever buy from pick n pay again. Whoever does please do check and be careful what you eat.

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Jul 2019, 10:39
Official
Good day Melissa, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our corporate brand team. Your ref number is ***. Our team will be in touch via email. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team