Most Pathetic Experience Ever!!!!!!

<p>I'm writing this complaint on behalf of a friend, cause I can't believe how she was just treated and pnp Richards Bay. She purchased a box of laughing *** dips which was on the shelf in a sealed box, when we got to the till the barcode would not scan, the teller procceded to rip open the box, count the individual packages (there were 8) and we were then left with the torn open box, when we asked to see the manager about this, he was rude and unhelpful and told us they recieve it like that and the barcode is for GRN purpuses only! Firstly he didn't apologize at all, secondly pnp does not recieve 100+ individual boxes of this product, they are in a bigger box obviously, or do they throw the lose boxes in the truck individually, and lastly why the hell do they not thell the boxes at a cheaper price for buying in bulk? The friemd in question owns a small retail business and even her sysyem allows for discount on full packages or boxes of items compared to the re packed or individual items that requiere time and sometimes cost to repack? Tjis is really the worst thing and the worst manager I have ever come accross in a retail store! </p>