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Patrick M

1 reviews | Active since Jun 2013

02 Mar 2016, 10:07

Most disgusting and incompetence service from head

Dear Marise...The level of incompetence at Pick and Pay is shocking. What feedback did you get from so called senior management. I have not received a call nor an email.I have paid the incorrect price. I'm will take this matter to the CEO and report you as well for lying on a public forum. After I have been treated like a mad person you further insult me by posting a silly promise on the forum so you can look good while you doing not. I said I'm contactable on *** . It's people like you should be shamed for failing to do their duties. I received not even an email . I will get the email of the CEO and Marise I will ensure that you been allocated with another duty as this one it's not for you. What is the use of escalating the matter if it's not going to be attended. So you condone what the stores is doing. The service sucks at the store and we really ain't got time to complain. Pick n pay Mandela square they once mopped over my feet I have let it slide. Now I'm treated like R2 is not lot of money why complain. It's not about the money as I tipped your cashier which I did as proof that I can afford to pay more as I have already have.customer ops manager must call me now

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Mar 2016, 16:27
Official
Hello PMPHUTHI,

Good day Patrick, thank you for your response. I would like to apologise for the delay but the store has tried to call you with no success. they will be trying you again shortly. Many thanks Marise