LF
Laura F

1 reviews | Active since Sept 2014

06 Sept 2015, 15:54

Most depressing unhelpful people

Unfortunately Kempton Gate is the closest store to me so I always go there. Today I went through with my friend who stays in Norkem Park, she even turned around and told me she has never been to a pick n pay with such miserable, uninterested and unhelpful staff!! This is not the first time I have complained about this on Hello Peter, my friend turned around and asked me why I even shop there!! Firstly I got a call about my BP fuel card and told it will be at the store in 10 days, it's been 3 weeks, I went to the info desk and got told \I don't know anything about it"regrettably they called the store manager to assist who just told me the same thing. There is a serious lack of training and motivation in that store! Lastly they have NO STICKEES"

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Sept 2015, 11:13
Official
Hello LauraC,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***