MN
Mbulelo N

1 reviews | Active since Aug 2015

11 Nov 2015, 13:29

MOST APPALLING SERVICE EVER!

I shopped @ Brackenfell Hyper fruit & veg section on Sat 7/11/15. When done, i stood at the weighing machine and watched whilst Kirwin was chatting to his colleague. after a while i said \excuse me can someone please assist me?"<br> Kirwin just came and weighed my stuff as if in a hurry to go back to the conversation he was disturbed from. i then told him i was standing there for a while and he doesn't even apologise"

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Nov 2015, 10:34
Official
Hello Mr & Mrs Ngubs,

Please accept our sincere apologies for this poor service experience, and for any inconvenience caused.

I have escalated this matter to our Store GM and Hyper regional office for their attention, and he will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care

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Best regards,