1 reviews | Active since Dec 2012
Most Apauling Service!!!
I would like to express my utter disgust in Pick 'n Pay online shopping. In a world where we are fighting a pandemic one tries to remove yourself from all levels and factors of exposure. Online shopping is suppose to make my life easier. I ordered a week worth of shopping online which was suppose to be delivered yesterday between 2 and 6. No delivery took place. I have exercised every form of communication to try and track down my order with absolutely no luck. You can call the call centre but you hold for 30 mins at a time. If you are lucky enough for someone to answer they use the excuse of their system being slow and they are sending an email to an illusionary manager who will def call you back (I have called 6 times and no one phoned me back), I have sent emails and SMS's. In my opinion I have been ****** by Pick 'n Pay because it was very easy for them to take my money but be advised you WILL NOT RECEIVE ANYTHING IN RETURN!!! Pick 'n Pay, if you can find it within yourself to get someone to call me, I am high risk for this virus but due to your poor service I am now forced to go to the shops. Thanks for making the fight against COVID-19 easier...
