Monopolizing products
I have logged this issue previously with PnP, and it seems to get worse. We are regular buyers of buttermilk. The PnP in Irene stopped stocking the Douglasdale brand. When I complained, I was referred to the home brand which, according to head office, is of superior quality. Nonsense. It is full of flavorants, colorants and thickeners. IT IS NOT REAL BUTTERMILK. Now I see there is only homebrand and Danone on the shelf. So Dewfresh has also been moved out. Do not lie and say your product is of good quality when it clearly is not. And do not take away customers freedom of choice
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Pick n Pay's replyOfficial
05 Feb 2019, 10:36 Good day Andre,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the out of stock and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the out of stock and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply05 Feb 2019, 10:36
Official
Good day Andre,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the out of stock and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the out of stock and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
's updateReviewer Update
05 Feb 2019, 11:59Very nice generic answer
's update05 Feb 2019, 11:59
Reviewer Update
Very nice generic answer
's updateReviewer Update
09 Feb 2019, 11:18So I get the call from the branch. PnP has discontinued all other brands. Only the monopolizing stock is kept. Clients have no freedom of choice. And the fact that the asked for lines was good sellers, only proves the fact that monopoly is allowed to exist.
's update09 Feb 2019, 11:18
Reviewer Update
So I get the call from the branch. PnP has discontinued all other brands. Only the monopolizing stock is kept. Clients have no freedom of choice. And the fact that the asked for lines was good sellers, only proves the fact that monopoly is allowed to exist.