yV
yolani V

1 reviews | Active since Jan 2011

30 Sept 2024, 16:01

Money went off twice, no groceries

I ordered groceries on Saturday 28 September. There was issues with deliveries and I had to keep on checking if there are deliveries available - finally a delivery was available. I made the payment, but my order was canceled by the system. Next moment, I got a notice that there are insufficient funds in my account - the money went of twice. No delivery time was confirmed and no groceries were delivered. Since then I tried to contact PNP ASAP, PNP offices, no one replies. It is such a shame, PNP ASAP used to give amazing service.

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Replies (1)
yV
yolani V's update07 Oct 2024, 13:18
Reviewer Update
Everyone experienced technical difficulties that day!
Thank you for the professional and efficient manner in which you dealt with all of the complaining customers; we appreciate it.
This is the kind of service that we are used to getting - I did leave a 5 Star comment too.