1 reviews | Active since Oct 2018
Money wasted
I bought a white pair of pants at PnP Clothing, just so after the first time wearing it, it tore just next to to back pocket as a result of bad stitching. I have never been so embarrassed in my life as last week when a stranger came up to me and told me that they can see my underwear!!!
I have sent an email to customer care last week Tuesday, but have received no response. As MANY others, I go buy my clothing ( I don’t fit as I know my size) as soon as I get home I trash the slip and bag.
This is unacceptable as it is R199 wasted on a clothing garment that I will never again wear.
Very disappointed!
Good day Christi Visagie,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
Good day Christi Visagie,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,