1 reviews | Active since Mar 2017

03 Jul 2018, 10:36

Money transfere

I just got such horrible experience about money transfere an hour ago i was suppose to have recieved my sms but i still havent, i had to take a taxi to give the person money and spent my airtime on the phone without getting my money back, im ****ed cos my mom is lying on the road shes sick with no money for transport.

0
Replies (2)
Pick n Pay
Pick n Pay's reply04 Jul 2018, 14:32
Official

Good day

Thank you for taking the time to address your concerns with us. Please accept our apologies for the product experience.

We will be contacting you shortly to transfer you to Money transfer because Money transfer is a partnership that Pick n Pay has with Tyme which is Take your money everywhere.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Senabelo Naledi Ndlovu

Pick n Pay
Pick n Pay's reply04 Jul 2018, 14:40
Official

Good day

Thank you for taking the time to address your concerns with us. Please accept our apologies for the product experience.

We have tried contacting you twice to transfer you to Money transfer but your phone was not picked up, it does not give an option either for us to live a Voicemail message.

Please contact Money transfer on Customer Service number: *** for further assistance.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Senabelo Naledi Ndlovu