1 reviews | Active since Dec 2017
Money transfer
Purchased R500 money transfer at 08.30 today 19/12/2017.16,50 NO transfer code received as yet. I have been told 72 hours to rectify a problem. This is terrible. How do I tell others wait for you much needed money for another 72 hours.
Good day Clive,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconveniences caused to you.
We have addressed this with our mobile money team and have been advised that they will contact you shortly.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Clive,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconveniences caused to you.
We have addressed this with our mobile money team and have been advised that they will contact you shortly.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas