LS
Linda S
1 reviews | Active since Jul 2013
12 Apr 2015, 13:51
Mistreatment
I felt insulted, after buying a 5kg chicken. I went to the deli counter where I bought R10 worth of Droe Wors. 1. the cashier says R15 while I told her what I want. 2. She does does not give me change of 40c after ringing R9.60 worth of droe wors. When I ask her where is my change she ask me to pay for the chicken, when I tell her I have paid she insists that I produce the slip. <br> <br> I have never been insulted like this before. When I looked for the manager he was nowhere to be seen. I always buy at Pick n Pay because I like the brand and the entrepreneurial spirit of its founding father Mr Raymond Akerman.
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Replies (1)Pick n Pay's replyOfficial
13 Apr 2015, 12:23Hello Mdlane,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply13 Apr 2015, 12:23
Official
Hello Mdlane,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
