MM
Maggy M

1 reviews | Active since Nov 2017

16 Nov 2017, 09:51

Mistake on account payment

<p>I was supposed to have paid my avon account but the cashier made a mistake and paid my dstv account. Supervisor promised to fix the mess but failed to do so without explanation. Im so depressed &amp; dissapointed.</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply16 Nov 2017, 11:02
Official

Good day Maggy,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas