1 reviews | Active since Feb 2018
Missing items from online shopping
Ordered food items from pick n pay online. Delivery arrived, drivers left in a hurry and now we discover that items are missing. Called the call centre and was told it should have been written on the driver's invoice. How can we check when they leave quicker than we get chance to check? Unacceptable. Don't order anything from pick n pay online. Disgusting service!
Very unhappy
Good day Bruce Gordon,
Thank you for taking the time to address your concerns with us.
Please forward us your online shopping order number and the list of missing items to *** . We will escalate this to the online division.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Good day Bruce Gordon,
Thank you for taking the time to address your concerns with us.
Please forward us your online shopping order number and the list of missing items to *** . We will escalate this to the online division.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,