1 reviews | Active since Mar 2009
Missing Items From Online Order....Not Even A Response Back From PnP
Have been buying online at Pick n Pay for a few years and the last delivery they left off a huge item that the driver would have definitely know about ie 6 x 1.5l of Sunlight Liquid. We phoned Customer Care twice, emailed them and no response. If this is how you treat loyal customers then I think I need to try another shop.
Good day Pamela,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor online service received.
We are busy addressing this with our online management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Pamela,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor online service received.
We are busy addressing this with our online management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas