ZB
Zukie B
1 reviews | Active since May 2020
20 Apr 2024, 18:05
Missing item for online order
I ordered on Mr D app on the 20/4/2024 and my order was sealed properly but it had a missing item and I logged a query that was ignored
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Replies (1)
Pick n Pay's replyOfficial
21 Apr 2024, 17:03Hi Zukie, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor service by not receiving your full order.
May you please let us know what the name of the missing item was so that we can assist you accordingly.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
May you please let us know what the name of the missing item was so that we can assist you accordingly.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply21 Apr 2024, 17:03
Official
Hi Zukie, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor service by not receiving your full order.
May you please let us know what the name of the missing item was so that we can assist you accordingly.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
May you please let us know what the name of the missing item was so that we can assist you accordingly.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,