Missing groceries

Dear [Hello Peter/Customer Support],

I am writing to express my dissatisfaction with the recent grocery order I placed. My order was delivered by Phumza, and I noticed several missing items, including milk, yoghurt, cool drink, and chicken stock. Despite paying for these items, they were not included in the delivery, and this issue has not been recorded.

Additionally, I appreciate that you credited me for the out-of-stock chicken and cheese, but my concern lies with the unrecorded missing items. This oversight has caused significant frustration, and I feel that the service I received was below standard.

It is troubling to think that these items might have been taken by delivery staff or not properly checked. This is not the kind of service I expect, and I would appreciate it if this issue could be resolved promptly.

Please investigate this matter and ensure that my missing items are either delivered or refunded accordingly. I trust that this will be handled with the seriousness it deserves.

Kind regards,