cN
craig N
1 reviews | Active since Jul 2012
07 Jul 2015, 07:04
miss leading advertising
I received an SMS on behalf of smart shopper saying that if I used my iemas card together with my smart shopper card at vaal hyper within the valid dates then I would receive 5X PnP smart shopper points on ALL my purchases.<br> this did not occur yesterday when I used my iemas card as well as my smart shopper card at vaal hyper. I fortunately still have the sms on my phone.<br> <br> Please rectify this promise.<br> <br> Thanks
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Pick n Pay's replyOfficial
07 Jul 2015, 10:06Hello craig nurden,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply07 Jul 2015, 10:06
Official
Hello craig nurden,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***