NT
Nico T

1 reviews | Active since Apr 2012

19 Feb 2016, 21:09

mismanagement at its best

I was queuing to pay for my selected ietms at the till when i finally got to the frot i had to deal with a highly irresponsible rude clerk \OPHILIA THABANE\" was her name as i started packing my item's in the counter she persistently pushed everything back to me and as i kept unpacking she kept pushing everything back to me i then asked her why she was doing this very rude she aswered me that it as going to scan even though it was not even close to the scanner then told her to just keep quite and do her work and that im here to suport pick and pay she presumed to be rude and make rude gestures and remarks i then went to the manager \"\"frans\"\" to report my situation and her he was clearly not even bothered one bit to assist me in anyway very poor management skills this is tipical for a unknowlegeable person in a position of authority.<br> <br> I have been living in witpoortjie for 29years and have been a supporter of pick and pay since its opened i now have lost al my respect for this mismanagement branch rest asured my support will move els were"

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Feb 2016, 10:20
Official
Hello Nico151,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***