Hello
Lerato, Thank you for reaching out to the Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response. I am sorry for the service you received.
Please help me with the below so I can escalate your complaint: UID (order number) : Preferred resolution:
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on:
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Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team