Misleading special
Bought 2 packets of toilet papers which was on special on Monday, 22 April 2019. Two ply is R38.90 and the one ply is R39.99. And don't tell me somebody (client) placed it there. This was misleading. Why was the special of two ply mixed with one play and how is it possible that one play is more expensive?
I don't want the one play and already start using it. Your feedback ASAP and I need my money back.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
23 Apr 2019, 11:55Good day Lourens,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply23 Apr 2019, 11:55
Official
Good day Lourens,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,