RM
Refilwe M
1 reviews | Active since Mar 2020
30 Mar 2020, 12:05
Misleading Customers
My experience shopping at pick n pay Chris Hani crossing in vosloorus was the worst. They packaged chicken for R17.cent and when i want to purchase the teller says it's R170 which is not on the packaging. The store manager Abel wasn't willing to Assistant with the matter and treated me like a mad person in the store for wanting to buy the meat with What I see as packaged. I even took a picture to show that I am not speaking just but I have facts.
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Replies (1)Pick n Pay's replyOfficial
30 Mar 2020, 13:49Good day Refilwe,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply30 Mar 2020, 13:49
Official
Good day Refilwe,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
