NT
NGAZIE T

1 reviews | Active since Aug 2015

30 Aug 2018, 08:58

misleading customers

there was a competition of collecting stickers then you will get a frying pan that was running around may to july 2018 when I went to collect my pan they said they didn't receive the pan for 50 stickers then I must leave my number they will call me , until today they never called everytime I go there I ask, they keep on saying they will call

I m not sure if this was just misleading customers, anyway I need my pan

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Sept 2018, 16:02
Official

Good day Tiisetso,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the out of stock item during the Royal VBK promotion.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas