MS
Morne S
1 reviews | Active since Apr 2020
31 Jan 2023, 03:13
Misleading and False advertising
In December i spent R7995 on 3 bus tickets at Pick n Pay Paarl Mall and was looking forward to receiving the smart shopper points as so boldly advertised in the store. A month later i still haven't received the points for that transaction so i phoned customer care. I was informed that the points should come from the partner or service provider which was Greyhound and that Greyhound doesn't give points anymore. Why would they still have Greyhound on the adverti*****t in their store if they can't reward their customers? Pick and Pay misled me to buy the tickets from them which i could have bought online. All they could say was that they are sorry.
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Replies (2)MS
Morne S's updateReviewer Update
03 Feb 2023, 14:23Good day. I want yo know why you are misleading customers by having Greyhound 's logo on the poster in the store. After i phoned customer care they informed me that i won't be receiving points for that transaction because Greyhound doesn't give points. Its misleading and false advertising
MS
Morne S's update03 Feb 2023, 14:23
Reviewer Update
Good day. I want yo know why you are misleading customers by having Greyhound 's logo on the poster in the store. After i phoned customer care they informed me that i won't be receiving points for that transaction because Greyhound doesn't give points. Its misleading and false advertising
MS
Bus Tickets
Book in-store
Morne S's updateReviewer Update
06 Feb 2023, 10:30Unfortunately i could not make it to the store to take a picture as you requested, because i was working tje whole weekend. I did however find this similar poster on your website.
- Your Account
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Bus Tickets
Travelstart is now Pick n Pay's official in-store travel partner providing a convenient and affordable travel offering. Book your domestic bus tickets in-store or book online and pay in store at any till.
Book in-store
- Simply make your booking in-store at any Pick n Pay supermarket or hypermarket.
- To earn Smart Shopper points when you book in store, provide your Smart Shopper card number to the cashier to enter into the required field.
MS
Morne S's update06 Feb 2023, 10:30
Reviewer Update
Unfortunately i could not make it to the store to take a picture as you requested, because i was working tje whole weekend. I did however find this similar poster on your website.
- Your Account
0
Bus Tickets
Travelstart is now Pick n Pay's official in-store travel partner providing a convenient and affordable travel offering. Book your domestic bus tickets in-store or book online and pay in store at any till.
Book in-store
- Simply make your booking in-store at any Pick n Pay supermarket or hypermarket.
- To earn Smart Shopper points when you book in store, provide your Smart Shopper card number to the cashier to enter into the required field.