ZM
Zamani M

1 reviews | Active since Feb 2012

17 Dec 2019, 12:21

Misleading advertising

From the time I sent an email , no response from Pick n pay except acknowledgement of receiving a complain.

0
Replies (4)
Pick n Pay
Pick n Pay's reply17 Dec 2019, 14:58
Official
 Good day Zamani,  Thank you for taking the time to address your concerns with us.  Please accept our apologies for the delay in response. We have not received feedback from our buyer. We will provide feedback as soon as we receive it.

We have also followed up on this query.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards, The Pick n Pay Team 
Pick n Pay
Pick n Pay's reply17 Dec 2019, 16:12
Official
Your query has sorted out with flora. You can now purchase any flora including the gold. 
ZM
Zamani M's update17 Dec 2019, 22:09
Reviewer Update
Should I go instore tomorrow who to ask, for assistance since you gave no contact or reference? You also haven't responded to the email I sent.
ZM
Zamani M's update19 Dec 2019, 15:19
Reviewer Update
I went it instore and Malibongwe was not at work but another manager Nicolas helped me with ease, thank you for your assistance. I bought the flora gold margarine at a discounted price like other Flora margarines advertise ,they have also changed their price in the system to accommodate everyone.