1 reviews | Active since Sept 2016
Misleading Adverti*****t
The special advertised for the Nolac Lactose Free UHT milk is misleading. Its being advertised as you get 2 x 1 Litre for R30.00 and you save R10.00 of which its incorrect. I bought 4 x 1 Litres and was expecting to save R20.00 but at the end of the transaction I only saved R7.60 and paid R8.36 more as the price is R18.99 per litre.
Hi Mangie,
Thank you for choosing Pick n Pay and taking the time to write to us.
We have done and investigation in to your complaint, please find feedback below.
Product on special as per the catalogue - C***** Nolac Lactose Free Fresh Milk 1Lt
Product purchased as per your post - C***** Nolac Lactose Free UHT Milk 1Lt
Both of these products are different and have different bar codes. You would have saved by purchasing the fresh milk as the normal prices of this product is R20.49.
The price of the UHT milk is R18.99 per litre and is currently not on special.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Mangie,
Thank you for choosing Pick n Pay and taking the time to write to us.
We have done and investigation in to your complaint, please find feedback below.
Product on special as per the catalogue - C***** Nolac Lactose Free Fresh Milk 1Lt
Product purchased as per your post - C***** Nolac Lactose Free UHT Milk 1Lt
Both of these products are different and have different bar codes. You would have saved by purchasing the fresh milk as the normal prices of this product is R20.49.
The price of the UHT milk is R18.99 per litre and is currently not on special.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas