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mandla M

1 reviews | Active since Jul 2015

31 Jul 2015, 09:11

Mince Meat

Good Morning <br> <br> Yesterday on the 30th of July my colleagues and I bought mincemeat from Pick and Pay Benmore during lunch time, they had load shading and the only available food during lunch time was mince and we bought mince for R21 and had to share. Both my colleagues are off sick due to stomach pains and I had to force myself to come to work due to deadlines from clients. I am so disappointed as we buy food during lunch at Pick and Pay on our daily basis, someone need to do something I am having a meeting at 10am wondering if I will cope as my stomach it's very painful and I have to try and get money to go and see the doctor. <br> <br> I am very angry this is the first time I experience such problem. <br> <br> Someone need to get back to me and even if paying to see the doctor, I might not have the receipt but cameras will prove that I bought that mince. <br> <br> Excuse my grammar I am very angry at this moment <br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 Aug 2015, 11:44
Official
Hello mandlamavi,

Please accept our apologies for this poor product experience, and for any inconvenience caused.

I have escalated this matter to our Gauteng Regional office under reference Number *** (the same reference given to this complaint as was given to you on Friday when you sent this matter to our Customer Care e-mail address).

Our Gauteng region will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
***

Best regards,