AS
Andre S

1 reviews | Active since Jun 2016

28 Apr 2017, 13:38

Mediocre service

<p>1. I went to PnP Fearie Glen earlier today. I was in the shop around 10h30 and looking for a till at around 11H10. After searching for a long time, I found a till with a reasonable queue length. I stood in the queue 19minutes. Some other queues were at least 50% longer. Furthermore the lady infront of me had two items that did not have prices on!</p> <p> </p> <p>2. I also searched for braai lighters and did not find any after quite some searching. No one to help in the braai/hardware area as well! I wanted to buy 3 whole chickens and there was only one on display, with expiry of two days to go. I wanted to braai them on Monday.</p> <p> </p> <p>3. I bought a Tevo vacuum cleaner and I cannot find a filter. I am told I have to go to Macro or Game to buy one. I have not been in a Macro or Game in 10 years and I won't go there as they are useless.</p> <p> </p> <p>4. I will hellopeter you every month end as long I I have a Tevo vacuum cleaner bought in PnP for which you don't have a filter. That is a promise.</p> <p> </p> <p>Regards</p> <p>A</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply01 May 2017, 09:40
Official

Good day Andre Smit,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Please accept our apologies for the inconvenience caused, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Thabisile Macuacua

Best regards,

AS
Andre S's update03 May 2017, 12:14
Reviewer Update

Do you have a filter for the Tevo vacuum cleaner in stock now?