TM
Thomas M

1 reviews | Active since Mar 2014

28 Jul 2015, 09:26

MEDICAL AID

I WENT WITH A PRESCRIPTION AND WAS TOLD THAT MY MEDICAL PLAN DOES NOT COVER THE MED'S PRESCRIBED FOR ME. TODAY I RECEIVE AN E-MAIL FROM DISCOVERY ADVISING THAT PICK N PAY PHARMACY IN SOWETO CLAIMED THAT MONEY!! WHY?!?

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Jul 2015, 12:14
Official
Hello Thomasm@,

Thank you for bringing this matter to our attention - and please accept our apologies for any inconvenience caused.

I have escalated this matter to our Head of Pharmacies, and also to our Hyper Regional office and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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