Meaningless Warranty offered by AIM TV and Pick and Pay

So in 2019 I bought a 43inch AIM TV set from Pick and Pay Claremont main road. It stopped working in October, I took it back as it was still under warranty. I was told to come to fetch my money as they will not be fixing or replacing my TV. What are warranties for if you are not able to replace your customer's products or fix it which is what I want. I am asked to purchase another product from and be out of pocket. Why would I use my money at their store again if this was the service I got from them. By the way I got a response after I complained to the customer service department. So unimpressed with the service received as at some point they did not even know what they have done about the TV and feeling that they did not do the best to provide me with the service I should have received. I am yet to go and get the money.