Maybe a ****
BP Smart Shopper collectable cars. I filled up 4 times at BP Northern Paarl and received an sms on the 10th of June saying that I will receive a code within 24 hours to claim my collectable car. I did not receive a code and contacted them twice and received reference numbers *** and ***. All I received back from them is that my reference numbers have been completed. I did not receive a code or any other communication saying that I can go to collect my car. I am completely ****ed off.
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Pick n Pay's replyOfficial
03 Jul 2024, 09:42Hi Tinus,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you.
We are busy addressing this complaint with the Promotional Team who will be in touch with you.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you.
We are busy addressing this complaint with the Promotional Team who will be in touch with you.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply03 Jul 2024, 09:42
Official
Hi Tinus,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you.
We are busy addressing this complaint with the Promotional Team who will be in touch with you.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you.
We are busy addressing this complaint with the Promotional Team who will be in touch with you.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,