ZT
Zakes T

1 reviews | Active since Nov 2017

18 Jun 2019, 20:48

Maponya Pick n pay Terrible Service

Pick n pay Maponya Mall the queues are too long and you find that the are 4 tills that have people which are working we will spend more time standing at the queue than shopping , the rest of the till don't have when i call head office they refer me back to the store manager, then the manager will promise that they will fix it but come the following week it will be the same thing as last week most of staff members spend their time talking . Funny I went to Princess Grossing pick n pay I find that all the till were occupied I spend less than 5 minutes at queue , the service that we get at Maponya Mall is Terrible.

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Jun 2019, 10:13
Official
Good day Zakes Tsotetsi, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team