1 reviews | Active since Apr 2017
manners makes the man
Received such bad service from a cashier at the clear water store, Penny Hlophe. stood in the queue for almost 10 minutes while she took her time serving the customers as if she was doing us a favour and eventually when she decides to serve us she tells us that we are only allowed to purchase cigarettes from the counter, this after she helped everyone else in the queue who also did not buy cigarettes! one lady even bought an iron, with no problem at all. the issue is not the purchases at the cigarette counter but the bad attitude!! Penny, if you don't want to serve us with respect then maybe you should consider finding another job!!
Good day Kirsten,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Kirsten,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
