VD
Vanessa D

1 reviews | Active since Mar 2009

16 Oct 2020, 12:31

Manners cost nothing

I went to Pick N Pay Mulbarton, put my stuff down by the till, was not greeted the cashier, Nobuhle Nkosi, banged on the counter because the article was not close enough to her, never greeted me and thank you must have been a foreign phrase. It will be a long time before / if I ever shop there again.......

0
Replies (1)
Pick n Pay
Pick n Pay's reply16 Oct 2020, 14:43
Official
Good day Vanessa, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday             08:00 - 19:00 
Sunday & Public Holidays  09:00 - 17:00  Our Contact number is ***
Kind regards,
The Pick n Pay Team

Best regards,