mH
mealang H

1 reviews | Active since Oct 2015

01 Oct 2015, 14:10

Mangaments bad attitude

I have on many previous occasions queried why Golf Park pick n pay do not have stock of the items that are n special, considering this has never been resolved I again yesterday queried a special they were advertising. When the staff on the floor where not able to answer me they called their manager.<br> The manager approached me with the special pamphlet in her hand (these pamphlets are never made available to the customers)<br> The manager did not great me, introduce herself or bother to ask me what my query was - she rudely showed me the pamphlet and informed me that I did not read it correctly. While I was still specking to her she walked away and did not even bother to listen to what I had to say<br> <br> It very annoying that <br> 1. Items on special are often not in stock<br> 2. Pamphlets explaining the specials are not made available to customers<br> 3. Management is simply rude and unapproachable <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Oct 2015, 15:28
Official
Hello mealang,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***