Manager who knows how to handle a serious situation

<p>I was very impressed with the way in which the Manager Ms Veroni at the Pick 'n Pay express in capricorn handled my serious situation. At about 19:00 I stopped at the BP garage that I assume is also managed by the pnp express team. I asked the petrol attendend to fuel me with R500 Diesel. As i realised and he (petrol attended) too noted that he was actually fueling me with unleaded about 3liters filled thus far. After a brief calm and friendly confrontation with the petrol attended he went into pnp and consulted with Ms Veroni on the mistake he caused. Soon after Ms Veroni approached me in the pnp whilst i was getting a few items and waiting for the petrol attendants return, she humbly apologised on the mistake he made. By this time she had already contacted the mechanic on the mechanical implications. She was informed by the mechanic to leave the car as is and not start the car as the mixture of fuels could cause major damages to the tdi engine, however he would only be able to tow the car the following day (9th May 2017) to fix the error. Ms Veroni subsequently payed for my items, provided me with a R300 Uber Voucher, a R100 Pick 'n Pay Voucher and assured me that she wont be to harsh on the petrol attendant that made an honest mistake. She also promised to continuously keep me informed about the progress on my polo tdi aka Rooirokkie. I hope that pnp hold on to its greatest assets such as Ms Veroni... Ms Veroni truely avoided a civil case against pnp express with her fast acting managerial s****s... God Bless</p>