Manager who doesn't care

I went to pick n pay at wonderboom junction on 21 Feb 2014 to pay my TopTV subscription. Upon looking at the slip i saw it said 'multichoice'. I informed the teller of this and she told me the TopTV account has been paid. I told her that TopTv is 'SatNav.' I went to see the manager at that moment, Abhram. I was in a rush and made it known several times, to which no-one showed any interest. They needed to contact mulitchoice and i couldn't wait so i paid my TopTV account and told the manager to contact me.<br> <br> He contacted me later and told me that it's going to take 30days for a refund. I told him that is unacceptable as I cannot be penalized or affected financially as this was not my fault. I told him I would come by in the week to collect my money and they can wait 30days for their books to balance.<br> <br> I went today for my refund but Abhram wasn't there. Manthe, the store manager, was there. His attitude for someone in his position was pathetic. He refused to give me my refund and told me that my financial setback is unfortunate but there's nothing he can do, i must wait.<br> <br> I do not see why I must wait 30days when I was in no way at fault.I am very disappointed in the way I was treated.