Manager unapologetic
This Pick n Pay, opens at 08:00 a.m. However, whenever I go there at 08:00 then the bakery is practically closed. They never have anything available at this time. After experiencing this numerous times, eventually I decided to approach the store manager so instead of apologizing for the inconvenience caused, he makes excuses. As an irritated customer, excuses is the last thing i wana hear. Give me solutions to your problem not an excuse. After a back and forth with the manager, I left the store even more irritated. Now its not even about the bakery not be available but the bad attitude from the manager.
Good day Melissa,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Melissa,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
