KV
Khaleel V

1 reviews | Active since Jul 2011

08 Apr 2015, 14:06

Manager not willing to take responsibilit

Yesterday I drove more than 35km to the Kysna store to buy halaal meat and was informed that they will only have today. I then then went back home and drive again all the way this morning to be told that they do not sell halaal meat and the butchery manager is not willin to take any responsibility for his staff providing incorrect information

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 Apr 2015, 16:35
Official
Hello kdv786,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***